CX Goalkeeper & Claire Boscq-Scott, 2nd Half- E48 is about BIZSHUI - blending Feng Shui & Business

The CX Goalkeeper had a smart discussion with Claire Boscq-ScottCEO of the Jersey Hospitality Association, the BIZ-SHUI creator, Keynote speaker, Book author… simply: Claire is full of energy!I split the discussion in 2 episodes, the first episode went live last week!In this episode you will learn:- When you feel good, you listen to, you have empathy, you inspire people- Make sure that your employees (mentally emotionally and physically) feel well, they will take care of your customers and they will stay longer with you- The way we think affects the way we feel and affects the way we behave and vice versa.- The Business Energy Map which representing 9 areas of your life can be used as objective setting tool tooBook Suggestion:Move Your Stuff, Change Your Life: How to Use Feng Shui to Get Love, Money, Respect and Happiness; Karen Rauch CarterAll the books of Davina MacKail as Declutter Your Life as Modern Alchemy OR Feng Shui: Create Health, Wealth and Happiness Through the Power of Your Home (Hay House Basics)High Performance Habits: How Extraordinary People Become That Way, Brendon BurchardHow to contact Claire:- https://www.linkedin.com/in/claireboscqscott/- https://www.claireboscqscott.com/work-from-home-bizshui/- https://www.youtube.com/c/TheBusyQueenBeeClaire’s books: https://www.claireboscqscott.com/books/Her Golden Nugget:“Be the change you want to see in the world” M. GandhiThank you, Claire!#customerexperience #cxgoalkeeper #bizshui #strategy #experiencedesign #cxtransformation #employeeexperience

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Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About Gregorio Uglioni - Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions customer experience, experience, customer service, service, transformation, cx transformation, agility, best practices, customer, acquisition, retention, cost to serve, best in class service, best in class experience, thought leader, transformation manager, cx manager, senior management, cx strategy, voice of the customer, voice of the employee, growth, purpose, improve business results, award-winning strategy, cx community, leadership, improvements, cx governance, experience design, customer journey, ACXS, CCXP, CXPA, employee experience, innovation, cx culture, cx design, cx architecture, service culture, people first, human being, purpose