CX Goalkeeper & Mark Hamill - E50.1 SPECIAL EDITION - is about the Awards Business and recognition

The CX Goalkeeper had a smart discussion with Mark HamillMark Hamill is the CEO of ARCET GlobalThe discussion is available on all common PODCASTING platforms as Apple, Google, Amazon, Spotify, and Stitcher as well as a WEBCAST on YouTube.In this episode we discuss:- about ARCET Global- Culture is a big topic nowadays- The importance of Recognition- Customer Centricity World Series will take place in May 2022- some criterias to identify which awards are “good”- There is zero loyalty in Awards.… and much moreHis book suggestion:The Dichotomy Of Leadership: Balancing The Challenges Of Extreme Ownership To Lead And Win; Jocko WillinkMark’s golden nugget:People and culture are the most important things.How to contact Mark:- https://www.linkedin.com/in/markhamill1/- https://arcetglobal.com/- https://customercentricityworldseries.com/enter-now/Thank you, Mark !#customerexperience #leadership #cxgoalkeeper #cxtransformation #podcastMentioned in this episode: Rosaria Cirillo, Markus Von Kloeden

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Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About Gregorio Uglioni - Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions customer experience, experience, customer service, service, transformation, cx transformation, agility, best practices, customer, acquisition, retention, cost to serve, best in class service, best in class experience, thought leader, transformation manager, cx manager, senior management, cx strategy, voice of the customer, voice of the employee, growth, purpose, improve business results, award-winning strategy, cx community, leadership, improvements, cx governance, experience design, customer journey, ACXS, CCXP, CXPA, employee experience, innovation, cx culture, cx design, cx architecture, service culture, people first, human being, purpose