CX Goalkeeper with Daniel Jordi - S1E20 is about "the aligned leader" and "leaders bridge". It's all about connecting people

The CX Goalkeeper had a smart discussion with Daniel Jordi Daniel Jordi is connecting Switzerland’s Digital Leaders to accelerate their Digital Transformation. He is client partner at Ginetta, founder at LeadersBridge GmbH and the podcast host of “The Aligned Leader Show”. My learnings: A) The Aligned Leader Show It is an interview series on YouTube (with more than 130 episodes). The show is lasting since more than 8 years as Daniel has not a commercial purpose. People like the show for its inherent value. Companies' names and job titles are not relevant on his show. What really matters are the human beings behind the stories. It was created to connect people, share great stories and to fulfill Daniel’s own need to connect with people. B) The CEO Collaboration Day It was created to enable Switzerland Leaders to get closer together. Participants use their first names to introduce themselves and not their job titles. Also in this case, leaders come together because they believe that there is a true value in investing one day with other leaders. Speaking about Human-to-human interactions, Daniel clearly states: “digital is good, physical is better”. His book suggestion: Simon Sinek “Start with why” Seth Godin “The Dip” Daniel’s gold nugget: "Understand the why behind everything. It is difficult to connect with somebody if you don’t understand the why" How to contact Daniel: https://www.linkedin.com/in/danieljordi/ Thank you Daniel! #customerexperience #leadership #innovation #transformation

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Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About Gregorio Uglioni - Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions customer experience, experience, customer service, service, transformation, cx transformation, agility, best practices, customer, acquisition, retention, cost to serve, best in class service, best in class experience, thought leader, transformation manager, cx manager, senior management, cx strategy, voice of the customer, voice of the employee, growth, purpose, improve business results, award-winning strategy, cx community, leadership, improvements, cx governance, experience design, customer journey, ACXS, CCXP, CXPA, employee experience, innovation, cx culture, cx design, cx architecture, service culture, people first, human being, purpose