CX Goalkeeper with Neil Skehel - S1E21 is about Awards International and true Leadership

The CX Goalkeeper had a smart discussion with Neil SkehelNeil is CEO and founder of Awards International in the UK, Serbia and UAE. Owner of CXM (Customer Experience Magazine). My learnings:By winning an award and by sitting next to Don Hales, Neil started together with Don “Awards International”Awards International offers outstanding awards in several countries (UK, UAE, Turkey, …)One of the key success factors of Awards International is the DREAM TEAMIn future there will be several options how to run them. The digitalization (e.g., blockchain, digital platforms) is giving a new dimension to businessesThere is no “new normal” there will be a "new future" with new opportunities, new business models, as the financial flows changed. It is a matter of fact that Moore’s law is forever dead.The following leadership traits make Neil successful: taking risk, ensuring short decision paths, backing people, always learning if something goes wrong His book suggestion:War and Peace, Leo Tolstoy Neil’s golden nugget: “What you recognize is what you get” in other words, "You see what you look for”. If you look for positivity, you will have a positive life. It is key that you look for the positive side of life to live a better life. How to contact Neil:https://www.linkedin.com/in/neilskehel/https://awardsinternational.com/ Thank you Neil! #customerexperience #leadership #innovation #transformation

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Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About Gregorio Uglioni - Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions customer experience, experience, customer service, service, transformation, cx transformation, agility, best practices, customer, acquisition, retention, cost to serve, best in class service, best in class experience, thought leader, transformation manager, cx manager, senior management, cx strategy, voice of the customer, voice of the employee, growth, purpose, improve business results, award-winning strategy, cx community, leadership, improvements, cx governance, experience design, customer journey, ACXS, CCXP, CXPA, employee experience, innovation, cx culture, cx design, cx architecture, service culture, people first, human being, purpose