From Humanity to Impact: How To Care for People and Work Together Successfully

Introduction In this groundbreaking episode of the CX Goalkeeper Podcast, we dive deep into the transformative world of customer experience (CX) with Qaalfa Dibeehi, a seasoned expert in mindset transformation and behavior modification. Join us as we explore the intersection of CX, leadership, and sustainable business practices, offering you an unparalleled journey into the future of business and customer engagement.Follow Qaalfa on LinkedIn: https://www.linkedin.com/in/qaalfa-dibeehi-37181/Why You Can't Miss This Episode: Top 3 Key LearningsSustainability as an Experience: Discover how integrating sustainability into your business model isn't just good for the planet—it's a new frontier in customer experience.The Power of Leadership in CX: Learn why leadership is critical in driving CX initiatives and how it can transform your business from the inside out.Achieving Sacrificial Loyalty: Uncover the secret to creating deep, lasting connections with your customers that go beyond transactions to true loyalty.Episode Summary This episode takes you on a journey with Qaalfa Dibeehi, a visionary in the CX space, as he shares insights from his illustrious career. From the importance of sustainability in today's business landscape to innovative leadership techniques that drive change, Qaalfa provides actionable strategies to transform your organization's approach to CX. We also delve into the concept of sacrificial loyalty, exploring how businesses can achieve this gold standard in customer relationships. Packed with invaluable lessons, this episode is a must-listen for CX professionals, business leaders, and anyone passionate about making a meaningful impact in their industry.Follow and Subscribe for More Insights Don't miss out on the wealth of knowledge shared in the CX Goalkeeper Podcast. Follow us on our journey as we bring you more episodes packed with expert insights and transformative ideas. Your feedback is crucial to us—let us know what you think about this episode and what you'd like to hear in the future.Podcast Page: https://www.cxgoalkeeper.com/PodcastApple Podcast: https://apple.co/3qYr4nhSpotify: https://bit.ly/3GhCGXeCXGKGoogle Podcast: https://bit.ly/3rxRm0aCXGKAbout Me: https://www.cxgoalkeeper.com/AboutmeSubscribe, listen, and let us guide you in making every customer interaction count. Together, we can transform the game of customer experience. Share your thoughts and feedback—we're listening!

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Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About Gregorio Uglioni - Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions customer experience, experience, customer service, service, transformation, cx transformation, agility, best practices, customer, acquisition, retention, cost to serve, best in class service, best in class experience, thought leader, transformation manager, cx manager, senior management, cx strategy, voice of the customer, voice of the employee, growth, purpose, improve business results, award-winning strategy, cx community, leadership, improvements, cx governance, experience design, customer journey, ACXS, CCXP, CXPA, employee experience, innovation, cx culture, cx design, cx architecture, service culture, people first, human being, purpose