The Experience Maker - How To Create Remarkable Experiences - E59 with Dan Gingiss - 1st Half

“Find your slice of cake & a candle and transform it into chocolate box & a sparkler”The CX Goalkeeper had a smart discussion with Dan GingissDan Helps Companies Make Customer Experience Their Best Sales & Marketing Strategy. He is a Keynote Speaker, an Author and a Podcaster.The discussion with Dan was split in 2 episodes. This is the first one... stay tuned for the second one next week.In this episode you will learn:- What remarkable experiences are and why they are relevant- The required balance between acquisition and retention- The concept of the leaky bucket… and much moreLooking for more? www.cxgoalkeeper.com/DanGingissHow to contact Dan:https://twitter.com/dgingisshttps://dangingiss.com/Thank you, Dan!#customerexperience #leadership #cxgoalkeeper #cxtransformation #podcast

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Business & Digital Transformation, Leadership, Innovation and Customer Experience. It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment. Don't waste your time looking for latest insights, best practices, methods, ... I bring them to you. I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and in your life. More information: www.cxgoalkeeper.com/podcast About Gregorio Uglioni - Transforming Business Into Value Generating Engines - Creating Long-Lasting Impact Leveraging Customer Experience - Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals” - Speaker at global events & at podcasts - Judge at International Awards - CX Lecturer for several institutions customer experience, experience, customer service, service, transformation, cx transformation, agility, best practices, customer, acquisition, retention, cost to serve, best in class service, best in class experience, thought leader, transformation manager, cx manager, senior management, cx strategy, voice of the customer, voice of the employee, growth, purpose, improve business results, award-winning strategy, cx community, leadership, improvements, cx governance, experience design, customer journey, ACXS, CCXP, CXPA, employee experience, innovation, cx culture, cx design, cx architecture, service culture, people first, human being, purpose