Episode 9 - How Multi-cloud Architecture Future Proofs Contact Centers

In this podcast, Tara Griffin, Director of Strategic Solution Sales at Genesys describes the flexibility multicloud architecture brings to businesses, allowing them to tailor their infrastructure, deployment and management models to fit their business.

Om Podcasten

Customer Experience Insights from Genesys gives consultants, influencers, partners and customers insights into the latest technical and industry topics. Hosted by Scott Nagel, Genesys Consultant Program Manager, this bi-weekly series is a “must listen” for anyone who wants to stay on top of key industry trends, including Contact Center as a Service, workforce engagement management, AI, digital channels, bots, and more.