Customer Experience Radio Welcomes: Dr. Randy Ross with Remarkable and Scott MacLellan with TouchPoint Support Services

Dr. Randy Ross is a compelling communicator, craftsman of culture, and bestselling author of multiple books, including his latest book entitled, Relationomics: Business Powered by Relationships. Working with brands like GE Appliances, Cox Communications, Compass Group, Chick-fil-A, Keller Williams and the Intercontinental Hotel Group, he has inspired and enabled countless people to find new passion [...]

Om Podcasten

Customer Experience (CX) and business leaders alike join Jill in a lively discussion to share their successes as a result of a purposeful CX strategy, as well as breakthroughs that have impacted their business processes to provide stellar customer experiences. Listeners will get the 411 on the struggles and successes around committing to a strong customer experience initiative.