Customer Experience Radio Welcomes: Nina Arnaiz with Premia Relocation Mortgage

Nina Arnaiz became President of Premia Relocation Mortgage in 2019 after holding several positions within Premia Relocation Mortgage. She is responsible for the overall execution and profitability of the company. She started with the company in 2002 and was quickly recognized for her abilities to grow production, lead conversion, customer service and referrals. As VP [...]

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Customer Experience (CX) and business leaders alike join Jill in a lively discussion to share their successes as a result of a purposeful CX strategy, as well as breakthroughs that have impacted their business processes to provide stellar customer experiences. Listeners will get the 411 on the struggles and successes around committing to a strong customer experience initiative.