Season 2: Episode 6: Hear from Sofía Suárez, Shopper & Category Leadership Senior Manager at Nestlé Mexico

We are delighted to welcome Sofía Suárez, Shopper & Category Leadership Senior Manager at Nestlé Mexico, along with Luis Brizuela, head of our Ipsos Channel Performance Mexico business.  Sofía describes the changing shopper behaviours she is seeing, how Nestlé is responding, in particular how her team have had to change the way they do business, and expectations of her partners.  Worth listening in for her take on future trends alone; she got it right two years ago! Head to https://www.ipsos.com/en to find out more about Ipsos, or get in touch with us at CustomerPerspective@Ipsos.com. #Shopper #ShopperExperience #ChannelPerformance #CX #CategoryManagement

Om Podcasten

Join us as we dive deep into the world of CX and Channel Performance with industry experts and practitioners. Each episode of Ipsos' Customer Perspective offers practical advice and insights for measuring, managing, and designing exceptional customer experiences. Whether you're in mystery shopping, channel optimisation, or passionate about understanding customer journeys, this podcast is your go-to resource for driving business success through customer-centricity. Subscribe now and elevate your game! Questions/Comments: CustomerPerspective@Ipsos.com www.ipsos.com