EP 50: Overnight "Celebrity Service" with Geoff Ramm
Welcome to Episode 50 of The Customer Service Gold Dust Podcast. In this episode, Gavin is joined by Geoff Ramm. Geoff is a Customer Service and CX Expert, Speaker, Author and Coach. We hear him discuss why over 400 of his own customer service stories play such a vital role in the coaching sessions and talks he delivers; analyse how some businesses took COVID as an opportunity to let their CX truly shine, and share how "Celebrity Service" can revolutionise customer service for countless prac...