EP 60: Location-Planning with Sarah Hitchcock
Welcome to Episode 60 of The Customer Service Gold Dust Podcast. In this episode, Gavin is joined by Sarah Hitchcock. Sarah is the Co-Founder and Chief Operating Officer at Geolytix. We hear her talk about the importance of open and timely communication with clients; elaborate upon locating-planning and why it can be a vital tool when guarding against cannibalisation; and discuss why awards ceremonies can be a useful reminder of the accomplishments achieved along the way, as well as keep up ...