EP 64: Creating Customer D.E.L.I.G.H.T!

Welcome to Episode 64 of The Customer Service Gold Dust Podcast. In this episode, Gavin talks about the various ways in which you can create "D.E.L.I.G.H.T" for your customers. He discusses the various steps behind the acronym "D.E.L.I.G.H.T", with the 7 steps of the how to achieve it - along with some fascinating stories along the way to illustrate the points. ------ FeedSpot - 30 Best Customer Service Podcasts ------ This podcast is hosted by Gavin Scott, an inspirational and entert...

Om Podcasten

Gavin Scott, charismatic customer service expert, hosts this weekly podcast where he shares his own experiences of being in the military, of business, of sport and of life, all through the magic of storytelling. Gavin's stories and humour are guaranteed to brighten your day.