EP 65: Best Ever Customer Service in the Hospitality Industry

Welcome to Episode 65 of The Customer Service Gold Dust Podcast. In this episode, Gavin talks about various examples of brilliant customer service in the Hospitality Industry. He discusses how research indicates that the first 12 words of any encounter determine much of that all-important first impression - along with some illuminating stories about how great customer service can be. ------ FeedSpot - 30 Best Customer Service Podcasts ------ This podcast is hosted by Gavin Scott, an ins...

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Gavin Scott, charismatic customer service expert, hosts this weekly podcast where he shares his own experiences of being in the military, of business, of sport and of life, all through the magic of storytelling. Gavin's stories and humour are guaranteed to brighten your day.