EP 72: Cyber Security vs Customer Experience with Aaron Painter
Welcome to Episode 72 of the Customer Service Gold Dust Podcast. In this episode, Gavin is joined by Aaron Painter. Aaron is CEO of Nametag. We hear him talk about his initial journey into CX and why it made such a difference to his career path; how his family having their online identities stolen made him want to solve a problem for both customers and service reps; and why the opportunity for improving this issue could lead to a better and more trusting online experience all around. ------...