CSR EP172: HR Like a Boss with John Bernatovicz

In this week's episode, Chief Revolution Officer John DiJulius sits down with John Bernatovicz who is an entrepreneur, podcast host, speaker, HR advocate, and author of HR like a Boss.     Learn ·       How John got into the HR world ·       How john defines HR ·      Why he wrote HR Like a Boss ·      The cornerstones of LOVE and OWNERSHIP to do HR Like a Boss. ·      Why do human resources professionals dislike recruiting so much ·      The HR Like a Boss business plan.     Links The Customer Service Revolution Podcast The DiJulius Group Leading the Revolution Livestream:  Creating Customer and Employee Experience Journey Maps Customer Experience Executive Academy Employee Experience Executive Academy Our new best-selling book, The Employee Experience Revolution   John Bernatovicz www.hrlikeaboss.com www.willory.com john@willory.com

Om Podcasten

Customer service, done right, can be your company’s single, biggest, competitive advantage. Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business. Each episode provides CEOs, CXOs, COOs, CMOs, CHROs and other customer experience leaders with actionable tips to create a culture that produces referrals, loyalty and rave reviews from employees and customers. It’s not a podcast. It’s a movement. The Customer Service Revolution is a radical overthrow of conventional business mentality designed to transform what customers and employees experience. If you’re a revolutionary customer service leader ready to stop competing on price and obsessed with building a brand that people cannot live without, and, this podcast is for you!