187: Support in the Business with Doug Akers

Send us a textWeek 65 Topic: Support in the BusinessDoug Akers joins me for the first time today, to talk about Support in the Business. Doug is a strategic technology leader who firmly believes in the mantra of customer, company, team, self. He believes that only when this order is respected can you unlock the true potential of each situation and individual. Over his career Doug has lead technology support, success, product, engineering and sales teams to both personal and professional succe...

Om Podcasten

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.