250: Panel: Welcome back for 2024!

Panel: Welcome back for 2024!Welcome back to the podcast! After a full year off, we're all raring to kick off 2024 with a bunch of ideas and reflections.   Here, we get a bit meta at the start of the year. This panel brings back four of my favourite guests to talk about the podcast itself. What did they love about the first 249 shows? What would they like to see this year? How can we make this even more helpful for all the support folks listening - you!Support the show

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.