265: Nurturing Your Professional Network: Authentic Strategies for Support Folk; with Jason Yun

Send us a text Nurturing Your Professional Network: Authentic Strategies for Support Folk; with Jason Yun Have you ever felt like a solitary island in the vast ocean of your professional life? This sensation is all too familiar for support professionals, like me, Charlotte Ward, and my esteemed guest Jason Yun. Jason has been in the support leadership space for a decade+. Focusing on hypergrowth early stage startups such as Lyft and Instacart, he has been figuring out how to build consumer ...

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.