52: Panel: Corona-crisis check-in

Send us a text Specials: Panel 2: Five leaders join me in this special episode which concentrates on real experiences in the aftermath of the first escalation of COVID-19, where many of us are in voluntary or enforced home-based isolation. Support the show

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.