71: Support Contributing to Revenue with Mike Redbord

Send us a text Week 19 Topic: Support Contributing to Revenue Mike Redbord talks about the invaluable information and data your support team is already gathering, that might very well generate revenue. Support the show

Om Podcasten

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.