46 WHAT ABOUT CX? – A strategy talk with Ritu Bhargava – President and Chief Product Officer, Industries & CX/ CRM

SAP and CX belong together, right? Well, we have no doubt about that as Ritu Bhargava has also confirmed this Symbiosis. Having said that, 2023 has been a special year so far since SAP connects what belong together. Ritu has thus taken over the responsibility of the industries area. What does this mean for SAP and the customers? The answer will be discussed in this special episode. Clearly a focus on industries makes CX even stronger than before and guarantees a sustainable customer loyalty. Listen in and allow yourselves to be enchanted by Ritu and her passion for the subject. Ritu, it has been a great pleasure to have you in our CX Café! Thank you very much Ritu. 👍 Yurdi & Benny wish you a great listening experience and a good coffee. We look forward to seeing you again in our CX Café. Ritu Bhargava: https://www.linkedin.com/in/ritubhargava/

Om Podcasten

Willkommen in der lustigsten WG der CX-Welt! Hier plaudern deine Gastgeber Daniel und Philipp über alles rund um Customer Experience – immer locker, immer informativ! Mit dabei sind regelmäßig spannende Gäste, die als Mitbewohner frischen Wind in unsere WG bringen und mit uns einen Kaffee oder Tee trinken. Hier gibt's immer neue Perspektiven und Wissenswertes über die CX-Business-Welt für CX-Profis und kreative Köpfe. Unter dem Motto "Zwei Bewohner, viele Gäste, unendlich viel Spaß" sorgt die CX WG (im CX Café) für wertvolle Insights und gute Laune. Hör mal rein und entdecke eine ganz NEUE Customer Experience Welt! Wir freuen uns auf euch 😊