CX Outsourcers Atlanta - Immediate Feedback From The Conference Floor

CXOutsourcers 2024 took place on May 1/2 in Atlanta, GA. Both Mark Hillary and Peter Ryan were at the event. Mark talked to some of the speakers and delegates about their thoughts on what they experienced and learned from the event. This podcast features: Stephen Loynd, Founder and Principal at TrendzOwl https://www.linkedin.com/in/stephenloynd/ Rod Jones, Founder Rod Jones Contact Center Consulting https://www.linkedin.com/in/rodjonessouthafrica/ Yanique Grant, MD of Professional Training and Occupational Services Ltd. (PTOS) https://www.linkedin.com/in/yaniquewagrantcx/ Tyler Ashby, COO of Agents Only https://www.linkedin.com/in/tyler-ashby-agentsonly/ Neil Sturrock, Global Customer Support Director Wave Mobile Money https://www.linkedin.com/company/wavemm/ https://www.linkedin.com/in/neils74/

Om Podcasten

CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.