Greg Murphy - Instanda - CX And Insurance In The Cloud

Greg Murphy is the EVP North America of Instanda, he is based in Minnesota. The company provides SaaS cloud-based insurance policy admin services to insurance companies - allowing them to rapidly trial or launch new services.  In this episode Greg talks about how insurance is changing and the renewed focus on insurance CX. https://instanda.com/ https://www.linkedin.com/in/gregmurphy24/  

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CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.