IWD 2025 - Women In CX In 2025

Last Saturday was International Women's Day 2025. To mark the occasion, Peter Ryan reached out to three leading women working in CX in three different global locations. Listen to his discussion with them about the challenges and opportunities for women in CX in 2025... ---- Samar ElShafie - Egypt Head of Commerical and Client Relations - Octopus Outsourcing https://www.linkedin.com/in/samar-elshafie/ https://octopusoutsourcing.com/   Sabrina Labonte - Canada Marketing Director, Laivly https://www.linkedin.com/in/sabrinalabonte/ https://laivly.com/   Sophia Mohammed - UK Client Parter, USMAART https://www.linkedin.com/in/sophia-mohammed-3a1b851b6/ https://usmaart.com/   ------ https://www.internationalwomensday.com/ https://medium.com/@markhillary/international-womens-day-and-the-challenge-to-dei-in-2025-262c4bd973a3  

Om Podcasten

CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.