James Sherin - Yo! Solutions - Can A BPO Serve Another BPO?

James Sherin is based in Tulsa, OK. He is Executive Vice President at Yo! Solutions. Yo! is a BPO, but their clients are other BPOs. How does this work and why would a BPO want towork with another BPO?  https://www.linkedin.com/in/james-sherin-5925a555/ https://www.yo-solutions.com/  

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CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.