Simon Yoxon-Grant - TLScontact - The Recovery Of The Travel Industry

Simon Yoxon-Grant is the CEO of TLScontact. He is based in the UK. TLS is focused on providing visa and consular services so if you have had to travel since the pandemic - and you needed to apply for a visa for your destination - then it's possible TLS processed it. With this detailed inside knowledge of who is traveling and where, Simon gives his views on how the travel industry coped with the pandemic, what the recovery will look like, and what might be coming soon with digital travel and biometrics. https://www.tlscontact.com/en/ https://www.linkedin.com/in/simon-yoxon-grant-b719914/

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CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.