The Best CX Podcasters Looking Back At 2022 And Forward To 2023

CX Files is not the only CX podcast out there! You probably know that already, but in this episode we have invited other CX podcasting peers to join us in taking a look back at the highlights of 2022 and forward into the expected CX trends coming in 2023... Peter Ryan leads the discussion and this episode features: Wiktor Doktór (Warsaw, Poland) CEO of Pro Progressio  https://www.linkedin.com/in/wiktordoktor https://proprogressio.pl/ https://podcasts.apple.com/us/podcast/good-morning-bss-world/id1487461301   Marianne Rutz (Sauchie, Scotland) Founder, Rutz Consulting https://www.linkedin.com/in/marianne-rutz/ https://rutzconsulting.com/ https://podcasts.apple.com/gb/podcast/the-operational-excellence-show/id1499082914   Stacy Sherman (New York, USA) Doing CX Right podcast https://www.linkedin.com/in/stacysherman https://podcasts.apple.com/us/podcast/doing-cx-right-podcast/id1573754741   David Powers (Los Angeles, USA) Chief Experience Officer, Rooter Hero Plumbing & Air https://rooterhero.com/ https://www.linkedin.com/in/davidjpowers2/ https://podcasts.apple.com/us/podcast/caffeinated-cx/id1586545435    

Om Podcasten

CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.