Effective Conversational AI: Chatbots that work
A comprehensive guide to building, improving, and managing conversational AI solutions, ranging from traditional intent-based chatbots to those leveraging generative AI and Retrieval-Augmented Generation (RAG). Key themes include measuring and enhancing chatbot understanding, streamlining complex dialogue flows for improved user experience, and strategies for reducing user opt-outs. The authors emphasize the importance of continuous improvement cycles and contextual awareness in creating effective and adaptive virtual assistants.You can listen and download our episodes for free on more than 10 different platforms:https://linktr.ee/cyber_security_summaryGet the Book now from Amazon:https://www.amazon.com/Effective-Conversational-AI-Chatbots-that/dp/1633436403?&linkCode=ll1&tag=cvthunderx-20&linkId=98238a95e635ec42e761c1c163e98f27&language=en_US&ref_=as_li_ss_tl