Melinda Holmes talks how customer service is a growth opportunity

Check out Melinda's site at www.abovethelead.com where she offers you a download with secrets to increase revenue that most businesses miss and a free customer service consultation. I have often felt like customer service is one of the key secrets to success for most businesses and if you don't take advantage of that, you are missing opportunities. Check out my friends at www.bookingprotect.com and find out how you can offer refund protection to your guests.  Email me dave@davewakeman.com and get the NPS worksheet I created in partnership with my friends at Eventellect.  Come to Ticket Summit on August 15-17 and see my panel on pricing. www.ticketsummit.com Hook up with the folks at Activity Stream and find out how the Activate email marketing tool can help you recover from the pandemic. www.activitystream.com

Om Podcasten

When you work in entertainment, you are in the business of fun. This podcast will focus on the challenges and opportunities associated with helping your customers create memories and special moments. We will talk about sports, theatre, performing arts, and other forms of entertainment, highlighting the best ideas in marketing live experiences, creating long-term customers, and growing revenues.