Decoding eCommerce: Faisal Masud on What Makes Online Sales Work

Faisal Masud has had a front row seat to the evolution of eCommerce. In 1999, he began his career at one-hour delivery pioneer Kozmo, and since then has held leadership roles at a who's who of online retail giants, including Amazon, eBay, Groupon, and Staples. In this episode, Faisal talks about what you have to do to set yourself apart in today's eCommerce industry.

Om Podcasten

Digital—that vast ocean of 0s and 1s that surrounds us all—has ushered in a new world of commerce. It’s a sandbox for innovation, with access to a world of game-changing technology, that is forging a new generation of digital leaders who have stepped up to shape the future of business. They are change agents. Innovators. Visionaries. And the status quo simply isn’t enough. On Decoding Digital, hear from inspirational thought leaders who share professional and personal stories about navigating the digital world—with lessons and best practices to help you drive transformational change. ​