Surveys! Relatively easy to create and send out to your networks. Now you ran a survey! But was it well-planned or created? Did it tell you anything actionable? Who took the survey? There are so many ways to get surveys wrong. Join special guest Stéphanie Walter as we look at when surveys may or may not be the right way to go.
Om Podcasten
Welcome to the Delta CX Podcast, produced by Debbie Levitt. Here we do completely live, unedited podcasts on various topics related to CX, UX, customer experience, user experience, usability, industry careers, industry evils, and what we need to change to improve customer satisfaction, our jobs, our teams, our projects, our processes, departments, and companies. Let's create change!
Learn more about our company and initiatives at DeltaCX.com. Follow Debbie on LinkedIn [https://linkedin.com/in/debbielevitt]. We take live questions, so please subscribe on YouTube if you want to join in the live broadcasts. https://youtube.com/c/DeltaCX
Warning: Some episodes have swear words.