Ep 075: Does Your Team Really Need CX/UX Specialists?

With business analysts documenting exactly how this looks and works, product owners doing wireframes, and engineers asking customers "what they want," do we really need CX/UX specialists at their company? Or do our teammates have our work covered? Special guest Stéphanie Walter examines this issue and gives actionable advice for our workplace adventures. (marked explicit for one swear word)   Watch on YouTube: https://youtu.be/DO3-6PSg66M

Om Podcasten

Welcome to the Delta CX Podcast, produced by Debbie Levitt. Here we do completely live, unedited podcasts on various topics related to CX, UX, customer experience, user experience, usability, industry careers, industry evils, and what we need to change to improve customer satisfaction, our jobs, our teams, our projects, our processes, departments, and companies. Let's create change! Learn more about our company and initiatives at DeltaCX.com. Follow Debbie on LinkedIn [https://linkedin.com/in/debbielevitt]. We take live questions, so please subscribe on YouTube if you want to join in the live broadcasts. https://youtube.com/c/DeltaCX Warning: Some episodes have swear words.