Ep 134: Stop Saying That CX Should Get A Seat At The Table
People wonder how UX can get a seat at the table. CX/UX doesn't need a seat at the table. We ARE the table. All you have is the customers' experiences. That's what your company sells. Let's talk about it! Plus a preview of a new series I'll be starting soon on the YouTube channel.
Watch on YouTube: https://youtu.be/AeNAJmedJQU
Om Podcasten
Welcome to the Delta CX Podcast, produced by Debbie Levitt. Here we do completely live, unedited podcasts on various topics related to CX, UX, customer experience, user experience, usability, industry careers, industry evils, and what we need to change to improve customer satisfaction, our jobs, our teams, our projects, our processes, departments, and companies. Let's create change!
Learn more about our company and initiatives at DeltaCX.com. Follow Debbie on LinkedIn [https://linkedin.com/in/debbielevitt]. We take live questions, so please subscribe on YouTube if you want to join in the live broadcasts. https://youtube.com/c/DeltaCX
Warning: Some episodes have swear words.