Ep 151: ”On Design Thinking” + ”2 Opportunities To Tell Companies They’re Doing CX/UX Incorrectly”

I'll be reading Nick Foster's "On Design Thinking" Medium article, and we'll discuss it. https://medium.com/@fosta/on-design-thinking-8426ecf328b3 We had more time so we also ready my article, "2 Opportunities To Tell Companies They’re Doing CX/UX Incorrectly" https://rbefored.com/2-opportunities-to-tell-companies-theyre-doing-cx-ux-incorrectly-c36089d88888 All links related to the live stream: https://deltacx.com/links Watch on YouTube: https://youtu.be/Uwrb-ymJ1fw

Om Podcasten

Welcome to the Delta CX Podcast, produced by Debbie Levitt. Here we do completely live, unedited podcasts on various topics related to CX, UX, customer experience, user experience, usability, industry careers, industry evils, and what we need to change to improve customer satisfaction, our jobs, our teams, our projects, our processes, departments, and companies. Let's create change! Learn more about our company and initiatives at DeltaCX.com. Follow Debbie on LinkedIn [https://linkedin.com/in/debbielevitt]. We take live questions, so please subscribe on YouTube if you want to join in the live broadcasts. https://youtube.com/c/DeltaCX Warning: Some episodes have swear words.