#230- Zak Kara’s Smile Story
Payman Langroudi sits down with Zak Kara, co-founder of Bounemoputh-based Smile Stories, to explore the philosophy and practices behind his success. Zak shares insights into the importance of teamwork, thoughts on patient communication and why some conventional dental words and phrases off limits during patient consultations. Zak also explores patient journeys, creating a practice ambience and his practice-growth philosophy. Enjoy! In This Episode 01.00 - Private dentistry and the patient journey 04.55 - Smile Stories 11.00 - Patient selection 20.00 - Personal and professional background 28.40 - Comfort, ambience and atmosphere 32.21 - Banned words 36.10 - Practice management 01.10.00 - Practice growth 01.17.10 - Consultation and communication 01.57.25 - Leadership and structure 02.05.00 - Black box thinking 02.21.19 - Last days and legacy About Zak Kara Zak Kara is the co-owner of Bournemouth-based Smile Stories dental practice.