Season 1 Episode 24: How to Turn Your Front Office Team into Customer Service Rockstars

Whether you agree or disagree, your front office team can make or break your dental practice if you neglect the very important role they play in your business. So in today's episode, I've brought in Laura Hatch to help you (and me) really understand and harness the power of a motivated and effectively managed front office team.  Laura is a Dental Office Manager in San Diego, CA and the founder and owner of Front Office Rocks, a training resource developed for dentists who need specialized training for their team on all aspects of the front desk.--- Send in a voice message: https://anchor.fm/tbonespeaks/message

Om Podcasten

Welcome to Dentistry Made Simple, the podcast that’s here to help dentists like you take control of your practice, your finances, and your future. I’m Dr. Tarun ‘TBone’ Agarwal, your trusted guide on the journey to dental success. I’ve been in the dental trenches for 25 years. From clinical dentistry to the challenges of running a dental practice, I understand your pain and frustration because I’ve lived it! Get ready to drill down into the secrets of dental success, with expert yet practical advice that will make your practice shine! Whether you’re a seasoned pro or just starting out in dentistry, I bring you the wisdom of a quarter century of real world experience to help fill your schedule, grow your practice, and smile all the way to the bank. So, grab your dental chair, because we’re in this together.  Let’s start winning!