Combining Machine Learning and Human Intelligence at Unbabel

Companies that do business in the native language of their customer build better customer relationships. Although this may seem fairly obvious, it's easier said than done. After all, when your customer base is spread around the world, how do you scale your customer service? Unbabel has built their business around the idea that customer service can be delivered in any language quickly and efficiently with the right blend of AI and human intelligence, creating a platform they call "Language O...

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Dev Interrupted is the go-to podcast for software engineering leadership. Each week, hosts Andrew Zigler, Ben Lloyd Pearson, and Dan Lines sit down with industry experts to explore the strategies, struggles, and stories behind high-performing software teams. Paired with weekly industry news coverage, the conversations dive deep into the real challenges that define excellence in modern tech.