Make Room to Expect the Exceptions
On the whole, exceptions are not exceptional. Each one may be unpredictable or rare, but they happen very regularly. How are you prepared to handle those exceptions? Make space today for the principle of headroom.
On the whole, exceptions are not exceptional. Each one may be unpredictable or rare, but they happen very regularly. How are you prepared to handle those exceptions? Make space today for the principle of headroom.