Here's What Microsoft is Planning to do with AI

Abhi Rathinavelu owns the product management of the Skylight Virtual Agent on support.microsoft.com, one of the largest AI-based chatbot implementations on the planet with over 4 million impressions monthly.  We're going to discuss virtual agents at Microsoft and how they are being utilized.  (2:05) What Abhi’s responsibilities are at Microsoft (2:50) Microsoft’s view of AI (6:20) From Microsoft’s POV, do small businesses resist deploy AI-based solutions? (12:20) What type of bot Abhi oversees (20:30) Mark explains how to use customer support bots to upsell or cross-sell (23:45) Will there be an AI-powered Outlook Office Program?     Abhi's Favorite AI Solution  Dynamics 365 Virtual Agent    Show links:  Our Chat Bot: https://m.me/fanaticsmedia?ref=w6471331 Abhi Rathinavelu  Bio: Business and Technical expertise as program/product manager building large scale online services and products for AI based Virtual Agent, Retail tech, e-Commerce and Unified communications. Passionate about product innovation that meets real need, enables customer acquisition, strengthens business strategy, and makes a difference for people/ businesses.    Find Mark Fidelman www.fanaticsmedia.com @markfidelman Twitter and Instagram  @fanaticsmedia Twitter and Instagram  Facebook: www.facebook.com/fanaticsmedia LinkedIn: http://www.linkedin.com/in/fidelman

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Season 4: Join Mark Fidelman on "AI Marketing," where cutting-edge AI solutions meet modern marketing strategies. Each episode, we dive into the latest and most effective AI tools revolutionizing the marketing landscape. From deep dives into specific AI technologies to discussions with industry pioneers, our podcast keeps you at the forefront of AI-driven marketing innovation. Whether you're a marketing professional eager to enhance your campaigns or a tech enthusiast curious about AI's impact on marketing, "AI Marketing" is your go-to resource for staying ahead in the dynamic world of AI marketing. Tune in to explore how artificial intelligence is transforming marketing.