Brand promises while customer experience delivers - Podcast with Damian Kernahan

Tune into this enlightening episode of "Digital Customer Experience," where we, alongside Damian Kernahan of ProtoCX, dissect the intricacies of customer experience in the digital world. From understanding the difference between satisfaction and experience to the importance of brands keeping their promises, this episode is packed with invaluable insights.

Om Podcasten

Welcome to the Digital Customer Experience Podcast by giosg, where we delve deep into the evolving world of digital customer experiences across key industries. Join us as we host a diverse lineup of guests, from CEOs to marketing managers, managing directors to dedicated customer experience professionals in the fields of Telecom, Automotive, and Pharmaceuticals. Each episode offers a unique perspective, sharing insights, challenges, and success stories, shedding light on how businesses today are shaping the digital journeys of tomorrow. Whether you're a decision-maker looking to refine your strategy, or someone passionate about customer-centricity, this podcast is your gateway to the best minds in the industry. Tune in and stay ahead in the digital curve!