Steering towards a greener future with Jessica Span

Volvo Cars Sweden's Managing Director, Jessica Spahn, joins us to share her journey from the courtrooms of aspirations in law to the helm of an automotive revolution. With an effortless blend of style and substance, Jessica discusses how her personal passions shape her leadership, revealing the warmth of 'Fika' and the allure of Gothenburg along the way. Her narrative weaves through the corridors of Volvo's human-centric work culture, emphasizing the art of balancing work with life's simple pleasures—skiing, golf, and fashion—with a clarity that invites you to reevaluate your own daily grind. Venture with us through the digital landscape where Jessica illustrates the transformation of customer relations at Volvo Cars Sweden, steering away from conventional tracks. This episode is a converging point for ideas on how direct sales, instant feedback, and the pursuit of electric dreams are not just reshaping customer journeys but also fueling innovation within an industry at the cusp of change. Jessica encapsulates the essence of transformation and future-proofing, focusing on Volvo's commitment to electrification and climate neutrality. This vision portrays not just a company's roadmap but also a broader aspiration for the automotive sector's role in a sustainable future.

Om Podcasten

Welcome to the Digital Customer Experience Podcast by giosg, where we delve deep into the evolving world of digital customer experiences across key industries. Join us as we host a diverse lineup of guests, from CEOs to marketing managers, managing directors to dedicated customer experience professionals in the fields of Telecom, Automotive, and Pharmaceuticals. Each episode offers a unique perspective, sharing insights, challenges, and success stories, shedding light on how businesses today are shaping the digital journeys of tomorrow. Whether you're a decision-maker looking to refine your strategy, or someone passionate about customer-centricity, this podcast is your gateway to the best minds in the industry. Tune in and stay ahead in the digital curve!