Episode 034 - A Discussion with Kenza Ait Si Abbou
Kate Pohl and Steven Batiste interviewed Kenza Ait Si Abbou, Director Client Engineering DACH for IBM. Kenza found her way to Artificial Intelligence and Engineering by growing up with a love of mathematics. She stated that lack of technology is not the barrier to achievement, but instead, culture and a strong "fear of doing the wrong thing". Information is power, which makes sharing data a very sensitive matter. Kenza felt that the pandemic certainly helped to change "mindset" and forced everyone to digitize. When asked if we should allow robots to take over cognitive jobs, Kenza was clear... "We cannot stop it, we cannot stop progress." AI has given us better customer interaction and customer care. Business process automation is more cost-effective and efficient in regard to predictive maintenance. AI supports not only better but totally new experiences. Do we have sufficient regulation? What is next? Tune in and find out! --- Support this podcast: https://podcasters.spotify.com/pod/show/steven-batiste/support