Keep Calm and Carry on Being Proactive 🚆 (w/ the British Transport Police)

In this Very British Edition of The DEX Show, Tom welcomes Jack Bourne, Head of IT Operations at the British Transport Police. Jack shares insights into the unique challenges of delivering seamless digital experiences across a highly mobile, widely dispersed police force operating across 170+ sites. Jack offers a fascinating look at proactive IT, digital adoption, and collaboration in a public service context. Plus, find out how rebooting really can be revolutionary—when you do it at scale. And how there are no robot dogs (yet).Download part 1, 'Transformation: Driving Adoption, Productivity, and Change in the AI Era',  free of charge right here Register for Nexthink Experience 2025 hereDownload a free copy of the Gartner® Magic Quadrant™ for DEX Tools here (or head to Nexthink.com)For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com).To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform

Om Podcasten

The DEX Show (Digital Employee Experience): A Show for IT Change Makers is dedicated to IT professionals looking to advance the industry by leaps and bounds. IT is changing—you know it, and so do we—and without a healthy dose of curiosity about how the future of IT will affect employee experience of entire companies, traditional workers will be left behind.If you see IT as more than the basement-dwelling, plumber cliche it’s so often portrayed as, this is the podcast for you.Each episode will feature topics such as digital employee experience, IT infrastructure, end user experience management (EUEM), IT analytics, virtualization, the future of work, and more.