A Guide to Crafting Epic Employee Experiences in 2024 with Catrin Lewis
NEW YEAR - NEW EPISODE! As we kick off the year, consider this: How can you unlock your team's full potential at work? And as a leader, how can you deepen your responsibility to nurture your community—ensuring happiness, a sense of belonging, and letting everyone know that their daily contributions truly matter? Why? Because as the world evolves, the consistent heartbeat of your organisation is its people. Aligning that heartbeat with your operational strategy is crucial today and in the future. In today's podcast, we speak with Catrin Lewis, a global trailblazer in employee experience. A globally recognised, multi-award-winning culture and transformation specialist, Catrin shares insights, tools, and strategies to unleash your people's power and change the world at work. Cat, as she is affectionately known, is the founder of her own consultancy, also aptly called CAT, which stands for Culture and Transformation. Through her work, she empowers leaders to unleash the full potential of their people, acting as a catalyst for positive change in the workplace. She is also the former Head of Global Engagement and Internal Communications at Reward Gateway, who has helped more than 4,000 of the world’s leading companies in 23 countries make work better via an employee engagement platform. She is also an HR Advisor for Tenzing, the go-to investor for ambitious entrepreneurs looking to scale tech-enabled businesses. Our conversation with Cat unveils many valuable insights. In a world where metrics often overshadow meaning, she advocates for a fundamental shift, urging business leaders to see themselves as community leaders. She also emphasises that the true potential of any organisation lies in the fulfilment of its people, highlighting the crucial role of purpose, belonging, and trust. Overall, this conversation felt like catching up with an old friend and had a great flow. Cat's passion for her work shines through, showcasing why she's a true pioneer not only in making work a better place but also in changing the world at work by focusing on the human heartbeat of any organisation. Catrin Lewis: https://www.linkedin.com/in/catlewis33/ The Monster In The Office: https://www.youtube.com/watch?v=7txA4BwA8Og CHAPTERS 00:00:00 Introduction 00:03:18 Breaking Down Leadership Hierarchies 00:05:35 Cat's Purpose 00:08:12 The Disengagement Danger Zone 00:11:04 Scaling Up HR Tech 00:12:15 Decoding Employee Engagement 00:15:22 Does purpose in the workplace matter? 00:16:38 Can you measure meaning? 00:20:09 The Art Of Listening To Your People 00:27:04 In an age of tech do you human skills matter? 00:30:26 Hybrid Working 00:35:47 The Intersection of HR and ESGS 00:38:37 The Future Of Leadership 00:43:52 Employee Wellbeing 00:55:51 What matters the most 00:59:11 EndSee omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.