The progressive law movement: Reinventing the delivery of legal services with Karen Finch (ep 86)

Karen Finch is the CEO of Legally Yours, an Australian legal marketplace that enables everyday Australians to access quality, experienced lawyers without the bill shock. She is also a passionate ambassador of the progressive law movement and a very wise one at that. In this interview, not only do we dive deep and learn the ins and outs of how Legally Yours operates, but we also get the benefit of Karen’s generous wisdom about what it really takes to create a successful progressive law firm. The standout for me is the clarity with which Karen was able to distill consumer needs into three simple points. Karen identifies the need for price transparency; access to information; and trusted guidance when choosing a lawyer (after all, so many law firm websites look the same!) as the three main barriers that prevent consumers from accessing legal advice. There is so much wisdom in that conversation that takes many (myself included!) decades to learn. We talk about why lawyers shouldn’t charge for their services based on time, the importance of customer centricity and how to discover your passion and turn it into a business. Thank you once again to Legally Yours and LawCPD for sponsoring this episode and making it possible for me to keep bringing these episodes to you. About Karen Finch Karen is a non-practicing lawyer, CEO of Legally Yours, Vice President of the Australian Legal Tech Association (ALTA), Legal Tech Editor for Idea Spies, Law Reference Advisory Member at CQ University Law School, a Lead Organiser for the Silicon Beach Australia startup community, a passionate ambassador of the progressive law movement, and a strong supporter of the Australian startup ecosystem.  Legally Yours is an Australian legal marketplace that enables everyday Australians to access quality, experienced lawyers without the bill shock. They take away all the confusion and difficulty in trying to find a lawyer, by matching clients with vetted, experienced lawyers who only offer upfront fixed pricing on their legal services.  They also support and empower lawyers who are delivering legal services differently by providing them with a community of like-minded lawyers around Australia that they can connect with and refer business to, education and networking events. Find out more about Legally Yours here, on Facebook or Twitter or connect with Karen on LinkedIn. Are you ready to Do Law Differently?  If you’re serious about reshaping your firm, The Productise and Profit Program provides all the guidance and tools you need to improve your law firm.     Learn how to move from a traditional practice to a productised ecosystem and as a bonus, you might just get that quality lifestyle that you’ve been craving.   Find out when the next program starts at www.lucydickens.com.au/program    

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Discover how the world’s most progressive law companies are doing law differently. There's lots of talk about why we need to change the legal industry, but much less about how to do it.  The Doing Law Differently podcast taps into the valuable knowledge of those who are walking the talk of NewLaw. Host, Lucy Dickens interviews leaders of progressive law companies who are reinventing traditional legal practice and transforming the profession for the better.  From alternative fee arrangements and new technology to innovative business models and new ways of delivering services, find out what NewLaw looks like from the inside.    Join Lucy Dickens in her weekly conversations with forward-thinking leaders in law who share how they’re doing law differently.