Understanding design thinking and the power of purpose in remaking law (ep 12)
Melissa Lyon is a Business Development and Innovation Specialist committed to ‘changing things up’ in the law. She has many years of experience in legal practice, including as partner of a law firm, and now works with Hive Legal, an innovative NewLaw firm. Melissa has become a bit of a guru in applying design thinking to legal innovation and generously shares her knowledge and experience with the profession. Here’s a summary of the things we talk about: That awesome job title – “Business Development and Innovation Specialist” Innovation comes from everywhere Let’s tackle design thinking … what is it? HiveThinkP – improving the experience for clients and team members 3 parts to design thinking – part 1 – empathy Part 2 – collaboration Part 3 – experimentation The design thinking process “Build to think” You have to live with ambiguity Design thinking in action – document design example Understanding “Designer Firms” Why you should start again … Links * Hive Legal, Hive on LinkedIn, Melissa Lyon on LinkedIn * Legal Design Thinking and Doing – Mel’s video series for the Centre for Legal Innovation * Subscribe to Doing Law Differently on Apple Podcasts, Google Podcasts or Spotify * Connect with me on LinkedIn * Want to share how you’re Doing Law Differently? Get in touch here.