UCaaS vs. CCaaS vs. CPaaS

TNC's CTO, Craig Northveth, discusses how and why UCaaS, CCaaS and CPaaS are beginning to have a huge impact on the telecoms market with TNC’s Principal Consultant, Clare Tyndall, in this episode of TNC’s Down The Wire Podcast. The ‘as a service’ communications topics covered by Craig and Clare include:What the core principles of UCaaS, CCaaS and CPaaS areWhy it is such a hot topic nowDrill down into the Contact Centre solutionsUnified Communications market overviewBuying behaviours of large, UK based organisations A quick reminder about TNC:We are the UK’s largest independent telecoms professional services consultancy We support over 280 major UK and multinational organisationsWe deliver the full lifecycle of Strategy, Sourcing, Deployment and In-life Managed Services, such as billing management, vendor management and in-life service management for all types of network and telecoms servicesIf you would like to find out more about how TNC can help you, and your organisation, we would be delighted to talk to you and share our experience and knowledge. Please get in touch using the below contact details.https://www.networkcollective.co.uk/https://www.linkedin.com/company/the-network-collective Email: info@networkcollective.co.uk Music byRiptide by Kevin MacLeodLink: https://incompetech.filmmusic.io/song/4288-riptideLicense: http://creativecommons.org/licenses/by/4.0/

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The Network Collective (TNC). Redefining the business of networks. Your trusted guide to network and telecoms services, making the industry work better for everyone. Reach us at info@networkcollective.co.uk