UCaaS vs. CCaaS vs. CPaaS
TNC's CTO, Craig Northveth, discusses how and why UCaaS, CCaaS and CPaaS are beginning to have a huge impact on the telecoms market with TNC’s Principal Consultant, Clare Tyndall, in this episode of TNC’s Down The Wire Podcast. The ‘as a service’ communications topics covered by Craig and Clare include: What the core principles of UCaaS, CCaaS and CPaaS areWhy it is such a hot topic nowDrill down into the Contact Centre solutionsUnified Communications market overviewBuying behaviours of...