On defining customer value by working backwards | Richard Russell, OKR and Leadership coach

Richard Russell is an independent OKR and Leadership coach who held leadership positions at Amazon, Google, and Deutsche Bank. While working at Amazon, he learned the “working backwards framework” and uses it now in helping companies achieve results using the OKR methodology. Jenny and Richard discuss the advantages of working within large organizations, measuring value, the importance of listening, and more.

Om Podcasten

These are real stories of trials and victories in business. We'll talk about aligning teams and organizations around a common purpose, the ups-and-downs of goal management using Objectives and Key Results (OKRs), and everything in-between.