DP 155: Fueling Exceptional New Member Experiences

Amanda Kaiser, qualitative member researcher with Smooth the Path, has done more than 300 interviews with members of associations to understand their worries, challenges, problems and experiences with the association to determine why they do or don't engage. In doing so, she's learned a few lessons and tips that she shares in this week's session. She explains why the new member process is upside down. Early experiences with your association—whether it's the first webinar, the first interaction with a staff person or the first conference they went to—leave a longer lasting impression on new members than you might think.

Om Podcasten

Wonder what other organizations are doing to grow that you might not have thought of? Schools, nonprofits and associations have so much in common when it comes to attracting the right people, keeping them excited to be there and inspiring them to give back. From branding strategies to marketing programs and fundraising communications, organizations of all sizes are trying new ways to inspire action. In Driving Participation, Beth Brodovsky talks with marketers, fundraisers and consultants, exploring what what’s working to get people to show up, stick around and give back.